Contact Us

Get In Touch with LoanHub24

Whether you need help with your loan application, have questions about our services, or want to learn more about partnership opportunities, we’re here to help. Our dedicated support team understands the South African lending landscape and is ready to guide you through any questions or concerns.

Contact Information

Email Support
loanhub24privacy@gmail.com

Business Address
2 Roeland St, 3rd floor
Gardens, Cape Town, 8001

Operating Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Response Commitment
We respond to all inquiries within 24 hours during business days. Urgent loan-related questions receive priority attention.

How We Can Assist You

Loan Application Support: Our team helps you navigate the application process, understand loan offers, and choose the best option for your financial situation.

Platform Guidance: Need help using our comparison tools or understanding loan terms? We provide step-by-step assistance to ensure you get the most from our platform.

Technical Support: Experiencing issues with our website or application process? Our technical team resolves problems quickly to keep your loan search on track.

Educational Resources: Questions about credit scores, loan types, or responsible borrowing? We offer guidance to help you make informed financial decisions.

For Lenders and Partners

Lender Partnerships: Registered credit providers interested in joining our network can contact us about partnership opportunities. We work with NCR-registered lenders who share our commitment to transparent, responsible lending.

Media Inquiries: Journalists and media professionals seeking information about South African lending trends or LoanHub24’s services can reach our communications team.

Business Development: Organizations interested in collaboration or white-label solutions can discuss opportunities with our business development team.

Our Service Promise

LoanHub24 is committed to providing exceptional customer service while maintaining the highest standards of data security and privacy. We’re here to make your loan search experience as smooth and successful as possible.

For urgent matters outside business hours, send an email with “URGENT” in the subject line, and we’ll respond as quickly as possible.

Thabo Mthembu

25,000 Followers

Thabo Mthembu brings over 8 years of experience in South African financial services, with expertise in personal lending and credit analysis. As a former credit analyst at a major South African bank, he understands both lending criteria and the borrower experience from the inside.

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